Shipping—

Single issue orders usually ship in 1-2 weeks usually if the magazine is in stock. Delivery of the package is based on the shipping method selected, once we process the order. If any delays in processing the order, one of our customer representatives will contact you. Magazines are shipped from Vancouver, Canada.

Exchanges and Refunds—

Due to the limited nature of our print publication we are unable to exchange and refund delivered print items. However, if you never received your print items or received the wrong item please contact our customer service at shop@streetdreams.co and we will resolve the issue.

Street Dreams—

e-commerce, terms of service (2023)

Terms and Conditions—

This document governs the manner in which Street Dreams Magazine collects, uses, maintains and discloses information collected from users (each, a “User”) of the streetdreams.co/shop website (“Site”). This document applies to the Site and all products and services offered by Street Dreams Magazine.

By using this Site and any of our products and services, you acknowledge that you have read, accepted and agree to our terms.

Product Purchases—

When you purchase products offered through one of our websites or publications, we collect your credit card and other payment information. We use this information to process your orders, to better assist you when you visit or contact us in the future, as well as to improve our product offerings. Your credit card transaction is processed through a secure Payment Service Provider and your card data is not retained.

Prices and Currency—

Prices are expressed in USD, specified on the receipt of purchase and must be paid in the Sell Currency. When the purchase is paid with a foreign currency, the exchange rate is determined by the customer’s bank. Sales taxes such as GST or VAT may be charged in accordance with the laws of the customer’s location, and where applicable will be converted at a rate determined by the customer’s bank.

Shipping—

Exchanges and Refunds—

Eligibility—

The shop is intended for Users who are sixteen (16) years of age or older, and any purchases made on the Site’s shop by a person fifteen (15) years of age or younger should be made under the supervision of a legal parent or guardian who is fully able and competent to comprehend and adhere to the terms, conditions, obligations, affirmations, representations, and warranties set forth in this Agreement and on the shop, and to abide by and comply with this Agreement.

How we use collected information—

Street Dreams may collect and use Users’ personal information for the following purposes:

To improve customer service—

The information you provide helps us respond to your customer service requests and support needs more efficiently.

To process payments—

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To run a promotion, invite Users to an event, run a contest or conduct a survey— To send Users information they agreed to receive about topics we think will be of interest to them. To assess and analyze our market, customers, products, and services based on legitimate interests and to evaluate, review and improve our products and services.

To send periodic emails—

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, updates, related product or service information, and/or other requests.

How we protect your information—

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. When an automatic payment is completed on a subscription, an order is generated to keep a record of the payment, securely.

We store personal information for only as long as we have a reason to keep it. The retention period depends upon the purpose for which we have received or collected the data and upon any legal obligations to retain the data.

Contacting us—

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, products and services, please contact us at:

shop@streetdreams.co

Terms of Service